COMMUNICATING AND COUNSELING
Essential to successful supervision is the basic ability to communicate with employees and the skill to provide adequate counseling. These tasks which are inherent in every supervisory position, are the keys to effective supervision. Yet, they are often the least understood and the least proficiently executed. Their effectiveness in performance evaluation, discipline, coping with problem employees, and most importantly, seeking to bring about improved performance depends directly upon the proficiency supervisors have in communicating and counseling. These are the kinds of interviews that supervisors approach with often well-founded misgivings.
This two or three-day program will provide your personnel with the ability to handle difficult interpersonal relationship problems in an assured and positive manner, thereby reducing grievances.
Topics will be presented by short talks, group discussions, practical workshops, selected films.
Copyright ©2014 - William N. Hodges
Hodges Seminars International
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